A study conducted by Chicago-based usability research firm User Centric reveals that iPhone users make over twice as many typos in SMS messages as users of full-keyboard and keypad phones. Their results also indicated that iPhone users do not get better at using the touch-screen keyboard with experience; users of other phone groups were given iPhones and asked to type a message, and they had the same error rate as veteran (a month or more) iPhone users.
Kind of interesting that the latest user interface revolution has flaws over and above preexisting technologies. Perhaps users make errors because of the lack of tactile feedback provided by a touchscreen. Whatever. It’s just weird that the iPhone has a big usability flaw; Apple’s usually very good at interface design.
Credit to PC World for inspiring my title.