I just felt the need to write a Gmail story to send to the Gmail Team, and I’ve copied it here both for record-keeping and as a view into my online work life.
When I first got into using email, I used the old USA.net email service, which was free at the time. When that moved to being fee-based only, my dad created email addresses on his hosted server for myself and my mother. We had to use email clients for those, but didn’t really get into the Yahoo! or Hotmail stuff because they weren’t really any different from Outlook/Outlook Express.
Fast-forward to 2005, when a friend of mine invited me to Gmail. I added it as an account in Outlook, and enabled POP3 access, then promptly forgot about it. When the hard disk of my computer threatened to crash in 2006, I had to transfer everything to cloud-based services, which meant webmail, and FTP storage for files (I’ve since gone back to using a school computer and Google Docs in tandem).
Even though the computer was fixed, and the data recovered, I’ve never gone back to using the client or my old email address. Gmail’s innovative conversation view, starring, and labels have changed the way I use email forever, and I can’t see myself ever using anything else again (unless of course you guys pull the rug out from under all us Gmail users… Please don’t!). I’ve since redirected every email account possible to Gmail, and really love the spam filters that work 99.9% of the time (I’ve found about two mistakes, otherwise it would be 100%) to keep junk mailings about drugs, stocks, real estate, etc. out of my life.
Even more wonderful was the fact that, since I started using Gmail, I’ve been using more and more Google services, and found my life getting easier. Gmail, Google Talk, Calendar, Docs, Reader, Blogger, GrandCentral, and the whole host of others have transformed the very way I communicate and work, and I’d just like to thank you, the Gmail Team, and all the other development teams at Google for creating the Google Operating System I use today.
That’s why I’m such a Google fan.