Cannot Format User Partition

closeThis post was published 12 years 3 months 16 days ago. A number of changes have been made to the site since then, so please contact me if anything is broken or seems wrong.

No way…Gateway System Recovery cannot format the user partition on the Gateway laptop. So how do I get the OS installed? I can’t do anything with Windows without being able to boot into Windows, and I’ve tried both options on the Recovery CD. I guess there’s only one option left: Gateway Technical Support. If they can’t solve the problem, the computer may have to be declared dead. (I could ask to have it taken to Geek Squad, but their prices are ridiculous, and I have some doubts about their actual skills.)

So, I head to in search of assistance.


I am an avid technology and software user, in addition to being reasonably well-versed in CSS, JavaScript, HTML, PHP, Python, and (though it still scares me) Perl. Aside from my technological tendencies, I am also a theatre technician, sound designer, violinist, singer, and actor.

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