No way…Gateway System Recovery cannot format the user partition on the Gateway laptop. So how do I get the OS installed? I can’t do anything with Windows without being able to boot into Windows, and I’ve tried both options on the Recovery CD. I guess there’s only one option left: Gateway Technical Support. If they can’t solve the problem, the computer may have to be declared dead. (I could ask to have it taken to Geek Squad, but their prices are ridiculous, and I have some doubts about their actual skills.)
So, I head to Gateway.com in search of assistance.