Technobabbles I try to sound like I know what I'm talking about. Don't be fooled.

Whole Foods Makes Amazing Decision

Well, it wasn't the whole chain, just one store, but it really makes one wonder what the world would be like if all companies (hey, just start with the airlines) had the same attitude.

West Hartford, CT: A Whole Foods Market store's computers go down during a systems upgrade. Rather than make customers wait until they're fixed, everyone going through the checkout lines gets their groceries for free. An estimated $4,000 worth of merchandise was given away before the glitch was repaired.

You can read more of the story at Courant.com (though it does have a small, completely-unrelated section at the bottom).

I kind of wish all businesses were run like this. I've been places where, if the credit card machine (say) goes down, they don't even know how to use the manual slider (or don't have one, sometimes). Man, if they'd behave like Whole Foods did in this situation...

Well, it wasn't the whole chain, just one store, but it really makes one wonder what the world would be like if all companies (hey, just start with the airlines) had the same attitude. West Hartford, CT: A Whole Foods Market store's computers go down during a systems upgrade. Rather than make customers wait until they're fixed, everyone going through the checkout lines gets their groceries for free. An estimated $4,000 worth of merchandise was given away before the glitch was repaired. You can read more of the story at Courant.com (though it does have a small, completely-unrelated section at the bottom). I kind of wish all businesses were run like this. I've been places where, if the credit card machine (say) goes down, they don't even know how to use the manual slider (or don't have one, sometimes). Man, if they'd behave like Whole Foods did in this situation...